Privacy Policy

Legal name: INSERT FULL LEGAL COMPANY NAME
Trading as: Property Interiors
Registered address: REGISTERED ADDRESS
Company number: COMPANY NUMBER, IF APPLICABLE
Contact email: PRIVACY / CONTACT EMAIL ADDRESS

For the purposes of UK data protection law, the organisation responsible for your personal information is:

1. Information We May Collect

Depending on how you interact with us, we may collect information including:

Your name
Company or organisation name
Email address
Telephone number
Postal or project address
Details submitted through our website enquiry forms
Information relating to a development, property, furnishing requirement or project
Correspondence between you and Property Interiors
Information about how you use our website
Technical information such as your IP address, browser type, device type and operating system
Cookie and website analytics information, where applicable

We only collect information that is reasonably necessary for the purposes for which it is being used.

2. How We Collect Your Information

We may collect personal information when you:

Complete an enquiry or contact form on our website
Contact us by telephone or email
Request information about our products or services
Ask us to provide a quotation or proposal
Work with us on a development or furnishing project
Subscribe to marketing communications, where offered
Interact with our website

We may also receive information from third parties, business partners, developers, contractors, professional advisers or publicly available business sources where appropriate.

3. How We Use Your Information

We may use your personal information to:

Respond to enquiries
Discuss your requirements
Prepare quotations and proposals
Provide our products and services
Manage projects, deliveries and installations
Communicate with clients, suppliers and project contacts
Manage our relationship with you
Maintain business and financial records
Improve our website, services and customer experience
Maintain the security and operation of our website
Comply with legal, regulatory, accounting or tax obligations
Send relevant marketing communications where we are permitted to do so

We will not use your personal information for purposes that are incompatible with those for which it was originally collected unless permitted or required by law.

4. Our Lawful Basis for Using Your Information

Under UK data protection law, we must have a lawful reason for processing personal information. Depending on the circumstances, we may rely on:

Contract — where processing your information is necessary to provide a quotation, enter into an agreement or deliver products or services.
Legitimate interests — where processing is reasonably necessary for the operation and development of our business, provided those interests do not override your rights and interests. This may include responding to business enquiries, maintaining client relationships, improving our services and protecting the security of our website.
Legal obligation — where we need to retain or process information to comply with legal, regulatory, accounting or taxation requirements.
Consent — where you have specifically agreed to a particular use of your information, such as certain forms of electronic marketing or optional website technologies.

Where we rely on consent, you may withdraw that consent at any time.

5. Marketing Communications

We may occasionally contact existing or prospective business customers with information about Property Interiors, our services, projects or other information that we believe may be relevant.

Where consent is required, we will obtain it before sending marketing communications.

You can ask us to stop sending marketing communications at any time by using the unsubscribe option provided in a communication or by contacting us directly. We will retain enough information to record your preference and ensure that we respect your request.

6. Sharing Your Information

We do not sell your personal information.

We may share information with trusted third parties where this is necessary for the operation of our business or delivery of our services. These may include:

Furniture manufacturers and suppliers
Delivery and installation partners
Contractors and project partners
IT and website service providers
Hosting providers
Email and communication providers
Customer relationship management systems
Accountants and professional advisers
Payment or finance providers, where applicable
Analytics and website performance providers
Government bodies, regulators or authorities where required by law

Third parties processing personal information on our behalf are expected to handle that information securely and only for the purposes for which it has been provided.

7. International Data Transfers

Some of the technology and service providers we use may process or store information outside the United Kingdom.

Where personal information is transferred internationally, we take appropriate steps to ensure that suitable safeguards are in place in accordance with applicable UK data protection legislation.

8. How Long We Keep Your Information

We retain personal information only for as long as reasonably necessary for the purpose for which it was collected. The length of time may depend on:

The nature of our relationship with you
Whether a quotation or project proceeds
Contractual requirements
Warranty or aftercare requirements
Accounting and taxation requirements
Legal or regulatory obligations
The need to establish, exercise or defend legal claims

When personal information is no longer required, we will delete, anonymise or securely dispose of it where appropriate.

9. Keeping Your Information Secure

We take reasonable organisational and technical measures to protect personal information against accidental loss, unauthorised access, alteration, disclosure or misuse.

Access to personal information is restricted to employees, contractors and service providers who have a legitimate business need to access it.

However, no internet-based system can be guaranteed to be completely secure and you should take appropriate care when sending information electronically.

10. Cookies and Website Analytics

Our website may use cookies and similar technologies to operate correctly, remember preferences, understand how visitors use the website and improve its performance.

Some technologies may be essential for the website to function, while others may require your permission.

Further information about the cookies and technologies used on this website can be found in our Cookie Policy.

11. Your Data Protection Rights

Depending on the circumstances and the lawful basis on which we process your information, you may have the right to:

Ask for access to the personal information we hold about you
Ask us to correct inaccurate or incomplete information
Ask us to delete your personal information
Ask us to restrict how your information is used
Object to certain uses of your personal information
Request transfer of your information in certain circumstances
Withdraw consent where processing is based on consent

Some of these rights are subject to legal conditions and exemptions.

If you wish to exercise any of your rights, please contact us using the details shown in this Privacy Policy. We may need to confirm your identity before responding to a request.

12. Complaints

If you have concerns about how Property Interiors has collected or used your personal information, please contact us in the first instance so that we can investigate the matter.

Privacy and data protection complaints can be submitted to: INSERT PRIVACY / CONTACT EMAIL ADDRESS

We will acknowledge data protection complaints in accordance with applicable legal requirements and aim to resolve concerns as quickly as reasonably possible.

You also have the right to raise a complaint with the UK’s data protection regulator, the Information Commissioner’s Office (ICO).

13. Links to Other Websites

Our website may contain links to websites operated by third parties.

Property Interiors is not responsible for the privacy practices, security or content of third-party websites. We recommend reviewing the privacy policy of any external website before providing personal information.

14. Children’s Privacy

Our website and services are intended primarily for businesses, property professionals and adult customers.

We do not knowingly collect personal information from children through this website.

15. Changes to This Privacy Policy

We may update this Privacy Policy occasionally to reflect changes to our business, website, services or legal requirements.

The latest version will always be published on this page and the Last updated date will be amended accordingly.

16. Contact Us

Company: Property Interiors
Legal name: FULL LEGAL COMPANY NAME
Address: REGISTERED / BUSINESS ADDRESS
Email: EMAIL ADDRESS
Telephone: TELEPHONE NUMBER

If you have any questions about this Privacy Policy, how we use personal information or your data protection rights, please contact: